We want you to be completely satisfied with your purchase(s) from Kóre. If for any reason you are not happy with your order, we offer the following return policy:
Returns:
We accept returns within 5 days of receiving your order. Please ensure that the item is unused, in its original condition, and packaging.
Custom or personalized orders are non-returnable unless there is a defect or mistake on our part.
Refunds:
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original method of payment within 10 working days.
Exchanges:
We currently do not offer exchanges for any items. We are working on making this possible in the future
Shipping Costs:
Shipping costs for returns are the sole responsibility of the customer unless the product was defective or incorrect. We recommend using a trackable shipping service for returns.
Please contact us if you need assistance with returns or have any questions regarding this policy.
